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WE WORK

Hotel Owners who have new projects – conceptual design stage

Hotel Owners who have new projects but already started, say 30% to 60 % completion stage of development.

Hotel Owners having problems managing their own hotels and require turnaround services for implementation of proper system and procedures and develop business strategies to improve financial performance.

PRE OPENING SERVICES

BRANDING & CONCEPT DEVELOPMENT

  • Layout Planning, Drawing, Designing & Execution

  • Legality & Licensing

  • Façade & Interior Design

  • Kitchen / Room / Restaurant / Public Area Setup & Design

  • Procurement (Furniture & fixtures, Utensils, Linen, Amenities etc.)

  • People Planning & Budgeting

  • Photography for Website & OTA Portal

  • Collateral Designing & Printing

  • Branding & Signage Solutions

BRAND DEVELOPMENT

HUMAN RESOURCE DEVELOPMENT

  • Digital Creativity & Marketing

  • Social Media, Bloggers & Influencers Assistance

  • Website & Tech Support

  • PR Activity

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  • Manpower Sourcing

  • Manpower Training & Development

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FOOD & BEVERAGE

MANAGEMENT SUPPORT

  • Menu Planning

  • Food Cost Analysis

  • Purchase & Store matrix

  •  Guest Review analysis & corrective implication

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  • MIS, POS.

  • OTA Management.

  • Revenue Management

  • Strategic Planning

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SALES & MARKETING

  • Nourishing & Developing Client/Visitors /Corporate Data

  • Determining strategies for effective Sales Communication

  • In house Marketing Planning & Execution

  • Both Online & Offline Travel-Agent data nourishment

  • Telecommunication with FIT and tie-up with B2B and offline Travel Agencies

Sales and Marketing – this is one of the key areas in management function. We have sound knowledge of mainstream marketing for domestic and overseas marketing. In addition, we have a huge data of various networking in govt. and commercial accounts for meetings and outing groups and good networking with various travel and tour operators in the country. Our primary role is to formulate, develop and implement an effective business development strategy for sales and marketing to be implemented by the management team.

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Organization Planning and Set Up – a lot of planning and contingencies are involved towards the pre-opening and opening of a Hotel. It involves a lot of details, policies formulation, operational methods, management set up and most of all timing, implementation and execution of plans to achieve the desired result.

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Corporate Services (turnaround services) – this is where we undertake to turnaround distressed properties or abandoned projects wanting to restart. We normally do an operations and administrative audit to assess the project status. Thereon, we provide our workout proposals to turnaround the businesses of the Hotel.

WHAT ARE THE SCOPE OF SERVICES WE CAN OFFER:

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Conceptual Design – we can provide technical and advisory support services and work with the Architects and various consultants to come up with a product in line with Owners vision and budget.

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Technical Support Services – we can assist to review layout drawings of various hotel facilities, including the back house. Our objective is to have an end product that is marketable and user friendly for customer with good operations efficiency.

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Interior Design Support Services – Interior design themes , concept and materials used has to be in line with the overall product identity and its positioning in the market . In addition, careful consideration must be given to the budget and most of all to the ‘life span’ of the product / property.

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Procurement – assist to source and procure various operating supplies and equipment. There are so many needs to procure before the Hotel commence business and can be very ‘mind boggling’ to Hotel Owners unfamiliar with the needs of the Hotel. Careful planning will ensure budget is well managed.

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Manpower Planning and Development – human resource management is one of the most challenging areas of management given the present attitude of the workers in this industry. Demand for skilled and experience workers at various levels are very lacking. Good personnel policies with the right welfare and compensation schemes will ensure high productivity which will in turn provide good service to customers and ensure low staff turnover. We assist in all areas of personnel function, i.e. from interviewing, selection, recruitment, training and development.

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